Malpractice at the Front Desk
By Alex Stein Georgia’s Court of Appeals recently categorized a clinic’s front-desk person’s failure to communicate a patient’s complaints to the doctors as ordinary negligence rather than medical malpractice. Wong v. Chappell, 773 S.E.2d 496 (Ga.App. 2015). This categorization has four important implications: First, it allows an aggrieved patient to file her suit and proceed to trial…