When Will the NHS Get Its Complaints System Right?
The NHS has been trying to get an effective, fit-for-purpose complaints system for at least 28 years, and it has still not succeeded.

The NHS has been trying to get an effective, fit-for-purpose complaints system for at least 28 years, and it has still not succeeded.
Selections feature topics ranging from political pressures facing the FDA, to the financial incentive structure for antibiotic development.
The COVID-19 pandemic has exacerbated challenges facing the provision of health and social care in England, a recent report finds.
In 2019, NHS England and NHS Improvement laid down an NHS Patient Safety Strategy roadmap, which continues to hold potential one year later.
When the COVID-19 crisis abates, people might reflect on their care and clinical malpractice cases may result.
By John Tingle The independent regulator for health and social care in England, the Quality Care Commission (CQC) has recently published its annual report on the real-time state of health and social care in England. It analyses trends, shares examples of outstanding, good, and poor health care care practices. It provides a true, unabashed account…
By John Tingle NHS Resolution is a major National Health Service (NHS) organisation concerned with patient safety, health quality, and litigation management in the NHS and provides essential infrastructure services. NHS Resolution has recently published its 2018/19 annual report and accounts, which contains valuable insights into the current state of clinical negligence litigation in the NHS…
On July 2, 2019 a new National Health Service (NHS) patient safety strategy was launched in England. The strategy promises many things and lays out the future trajectory of NHS patient safety policy making. Aidan Fowler, the NHS National Director of Patient Safety highlights the scale of the NHS patient safety problem in the foreword to…