Clinical Governance

  • Read more: Patient Safety in the NHS: Opening the Door to Change

    Patient Safety in the NHS: Opening the Door to Change

    The NHS (National  Health Service) in England is developing a new patient safety strategy which will be published in the Spring of 2019. A consultation paper is out and responses are invited until next month. The strategy will sit alongside the NHS Long Term Plan and hopefully will ingrain safety within it.

    NHS logo on the side of a building
  • Read more: Missed opportunities to learn from patient deaths in the NHS

    Missed opportunities to learn from patient deaths in the NHS

    By John Tingle The National Health Service (NHS) in England’s quality regulator, the Care Quality Commission (CQC) has recently published a highly critical report on the way patient deaths are investigated in the NHS. The investigation follows events at the Southern Health NHS Foundation Trust where a number of failings were identified in the way…

  • Read more: Learning from mistakes in the NHS: a special report by the Parliamentary and Health Service Ombudsman (PHSO) into how the NHS failed to investigate properly the death of a three-year-old child.

    Learning from mistakes in the NHS: a special report by the Parliamentary and Health Service Ombudsman (PHSO) into how the NHS failed to investigate properly the death of a three-year-old child.

    By John Tingle In the UK where health is concerned money is a particularly poor compensator for the loss of a limb, faculty or even a family member. In my experience patients who have suffered adverse health incidents, negligence, more often than not, are not primarily motivated by obtaining monetary compensation. They seek in the…

  • Read more: The vexed problem of properly discharging elderly patients from hospital back into the community

    The vexed problem of properly discharging elderly patients from hospital back into the community

    By John Tingle The National Health Service (NHS) just does not seem to be able to deal properly with discharging elderly patients from hospital back into the community. There have been major issues in this area going back decades. Stories in the media and official reports regularly appear about ‘bed blocking’ by elderly patients or hospitals…

  • Read more: Healthcare complaints matter: the need to improve the system

    Healthcare complaints matter: the need to improve the system

    By John Tingle Today consumerism is an essential part of the fabric of British society and complaint systems are heralded in many retail and professional environments. The British public have got used to complaining over the years and this attitude has seeped into the provision of health care services. Records levels of complaints about the…

  • Read more: Looking Towards 2030 in Patient Safety

    Looking Towards 2030 in Patient Safety

    By John Tingle There is a clear need for those charged with patient safety policy making to prepare for the future and to take account of emerging trends. This would be so in any commercial or professional organisation. These issues were addressed in the context of patient safety at the recent,Patient Safety Global Action Summit…