global patient safety

  • Read more: Patient Safety and Health Quality in the NHS (National Health Service) in England: A Zip Code Lottery?

    Patient Safety and Health Quality in the NHS (National Health Service) in England: A Zip Code Lottery?

    By John Tingle The independent regulator of health and social care in England, the Care Quality Commission (CQC) regularly produces detailed inspection reports on the health and care organisations that it regulates. These reports show that quality of care and patient safety are not consistent across England’s health and care facilities. Wide variations in quality…

    an ambulance parked at the entrance of an emergency department
  • Read more: The Ostrich Syndrome and Patient Safety

    The Ostrich Syndrome and Patient Safety

    By John Tingle Sadly, the NHS (National Health Service) in England is littered with examples of cases where individuals and organisations have seemingly buried their heads in the sand when patient safety errors have occurred. Attitudes that can be seen in past reports range from,’ it’s not my responsibility’, to procrastination, or passing the buck,…

  • Read more: The NHS In England: Patient Safety News Roundup

    The NHS In England: Patient Safety News Roundup

    By John Tingle There is always a lot happening with patient safety in the NHS (National Health Service) in England. Sadly, all too often patient safety crises events occur. The NHS is also no sloth when it comes to the production of patient safety policies, reports, and publications. These generally provide excellent information and are…

    Photograph of a report on a table, the report is labeled, "NHS"
  • Read more: Improving the Mindset on NHS Complaint Handling

    Improving the Mindset on NHS Complaint Handling

    By John Tingle History has not served the NHS (National Health Service) complaints system well There have been many reports about NHS complaints going back well over two and a half decades, saying the same or similar things about the system. Many have argued and continue to argue that the NHS complaints system needs to…

    An index finger rests on one yellow star while four other stars are shaded to the right, indicating a one star review.
  • Read more: Toward a Safer NHS in 2020

    Toward a Safer NHS in 2020

    By John Tingle As the New Year begins its important to reflect on the previous year’s National Health Service (NHS) patient safety milestones in England. We should ask also whether the NHS patient safety agenda will make major advances in 2020. The year 2019 was another bumper year for NHS patient safety policy developments and…

    Soft-focus photograph of wheelchairs lined up in a hospital hallway
  • Read more: Enhancing Patient Safety Education and Training through Legal Study

    Enhancing Patient Safety Education and Training through Legal Study

    By John Tingle In the new NHS Patient Safety Strategy for England there is a discussion of patient safety education and training. While safety is now better understood there are significant numbers of people who still have a limited understanding of safety science. A National Patient Safety Syllabus A commitment is made to have a…

    Three hard hats for construction work lined up on a concrete wall
  • Read more: Maternity Scandal Hits the NHS

    Maternity Scandal Hits the NHS

    By John Tingle Unfortunately, it’s never too long before a major NHS patient safety crisis hits the newspaper headlines in the United Kingdom. The Shrewsbury and Telford Hospital Trust (SATH) maternity scandal has just become a major breaking U.K. patient safety news story. Shaun Lintern reports in The Independent: Hundreds of families whose babies died…

    A mother holds her baby close to her chest and gazes at their face
  • Read more: Patient Satisfaction in the NHS in England with the Emergency Room

    Patient Satisfaction in the NHS in England with the Emergency Room

    By John Tingle The Accident and Emergency (A&E), the Emergency Room, is the bellwether NHS speciality from which all the other clinical specialities appear to be judged. Long reported delays and missed targets in the A&E (Emergency Room) lead to a public, media clamoring that the NHS is a failing public service. The independent regulator…

    Wooden figurine of a person leans against a wood wall clock
  • Read more: Care Quality Commission Annual Assessment of Health and Social Care

    Care Quality Commission Annual Assessment of Health and Social Care

    By John Tingle The independent regulator for health and social care in England, the Quality Care Commission (CQC) has recently published its annual report on the real-time state of health and social care in England. It analyses trends, shares examples of outstanding, good, and poor health care care practices. It provides a true, unabashed account…

    Senior female woman patient in wheelchair sitting in hospital corridor with nurses and doctor